Because we get asked a lot of the same questions over and over, we created a handy little FAQ. Still got a question? Send us an email, and we’ll do our best to answer it!
Can I run with my baby in a stroller? How about my dog?
Unfortunately, we cannot allow strollers or dogs (or any animals on the course) for safety reasons.
I’m not much of a runner, but I love to bike. Can I bike the course if I register for a bib?
No, we’re sorry, but the course is open to runners only. No bikes, roller blades, or skateboards allowed.
What happens if I’m late? Can I still run the race and get timed?
You must be at the start of any given race on time or you risk not being scored. We begin pulling start mats no more than five minutes after the gun, often sooner. We recommend giving yourself extra time and checking MTA Transit info.
I’m excited to run, but I’m not very fast. How long do I have to cross the finish line?
No worries! We have runners of all paces, and we’re happy to have you.
Check out the following maximum finish times and paces for all of our races:
As long as you meet these requirements, you can rest assured your efforts will be supported with hydration stations, course amenities, and proper medical coverage. If you cannot maintain the minimum pace at an NYCRUNS event, your finish time may not be recorded and you may be asked to remove yourself from competition by either vacating the course or surrendering your race bib. Please understand that these practices are in place for your safety.
Are headphones OK? I really need music to stay motivated when I run!
We recognize that many of you run best with music or audiobooks but to ensure your safety and the safety of others, please do so in a manner that allows you to be aware of your surroundings. We’d prefer that you leave one ear unobstructed by only wearing one earbud at all times. If, however, at any time an NYCRUNS staff member or a volunteer sees that you do not heed the directions of a course marshal, or your awareness is otherwise hindered by your headphones or earbuds, you may be disqualified.
I signed up for a race, but I’m under the weather; can I give my husband my bib?
We know things come up, and sometimes you’re unable to run the race you registered for. Unfortunately, bib transfer or timing exchange are not permitted. For a thorough explanation of this policy and the repercussions surrounding it, please read this post. And remember: If you’re a NYCRUNS member, you may be able to receive a full refund for the race.
I’m registered for the 10K, but I’d rather run the 5K. Ok to switch?
If the event you are registered for has multiple races (e.g., a 5K and a 10K) you may switch races, but you must do so via email before online registration closes. Please do not simply run a race you didn’t originally register for. Email us at email@example.com to request switches.
How does the timing work? Do you go by the gun time or the net (chip) time?
The top three people in each gender are scored by gun time. All age group awards are done by net (chip) time.
How do I access my results?
Results will be emailed as they become available. There will be no printed results posted. Results are finalized 48 hours after the end of a race, but you can expect to receive an email from the team on race day notifying you of your tk finish time. If you find any discrepancies or questions about results, please contact firstname.lastname@example.org within 24 hours after the race has ended.
By the time I got to packet pick-up, you were all out of my shirt size! What now?
Shirt sizes are guaranteed – if we don’t have your size at the race, email email@example.com with the race name, your name, size and address and we’ll reprint and ship your shirt to you.
Are there any other running rules I should be aware of?
NYCRUNS reserves the right to reject any entry and to disqualify and bar any individual from any event for any reason. This rejection/disqualification may be based on, but is not limited to: violation of any rule or instruction set forth by NYCRUNS, any client race director, the New York City Parks Department, any New York City agency, or any other governing body; unsportsmanlike conduct; non-payment of race fees; competing with an unofficial number; competing with an official number or BibTag assigned to another person; transferring or attempting to transfer an official number or BibTag to, or to obtain such number or BibTag from, another person; crossing the finish line without having completed the entire course; and providing false information on the race entry form. Individuals disqualified from a race will be removed from the race results and may be barred from future events.