Got A Question About The NYCRUNS Subway System Challenge?
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How can I register?

Register here, and thank you!

Can I upgrade my registration? 

You may, please email theteam@nycruns.com.

Can I use race credit?

Due to the charitable component of this event, race credit cannot be used towards your registration. You may use it for any of our other virtual offerings.

How do I track and submit my miles?

You can track your miles anyway you want and with any device you want. Strava, Runkeeper, a notepad, whatever. Our accountant has been keeping a detailed spreadsheet for decades which he shares at the end of the year.

You will be submitting your miles through a new system on our Run This One platform which we are hoping to have ready by 5/31, the end of the first week of the challenge. Ultimately, this is how we will publish your results as well.

It’s all on the honor system. We trust you.

If you like, we recommend you use the Strava Club we created and post your progress (and anything else you want) on the Facebook event page.

How do I add/change my team name? How do people join a team?

When you register, please enter your team name in the club/team field.

Starting Monday 5/25, you can change your team name by going to the club/team field in your user profile on your NYCRUNS dashboard.

What’s this about virtual bibs and postcards?

Oh, this is pretty cool. You should get the first one within 24 hours of registering along with some more information. if you don’t, please check your spam filter. If that fails, email us at theteam@nycruns.com.

Any other cool stuff I can share on social?

Cooler than the virtual bibs? We have some Facebook frames in place and we have some Instagram Gifs coming out later this week.

When should I get my swag?

We are hoping to start getting this in your hands by the middle of June, which is about a month after this went on sale. For something of this size, we would have ordered shirts and medals 4 months in advance!

How come you don’t have women’s hoodie sizes?

This is why we order 4 months ahead of time! We’ve switched to Unisex Sizing for the hoodies. If you normally wear a Women’s Medium, a Unisex Small is the comparable size.

Anything else?

Have fun! More than anything else, we want you to enjoy this.