We understand that unexpected things happen, and you may need to opt out of a race you previously registered for. While we don’t offer refunds or transfers, we do offer withdrawals for our NYCRUNS Members.
The first step to withdrawing from your race is to sign up for a NYCRUNS membership (if you’re not a member already), which entitles you to four (4) any-reason withdrawals per membership year and unlimited medical withdrawals. Two (2) any-reason withdrawals can be used at least ten (10) days before race day to receive 100% credit and two (2) any-reason withdrawals can be used any day before race day for 50% credit. Please note, new members within 21 days of joining can use one (1) of their two (2) any-reason withdrawals any day before the race and receive 100% credit. Medical withdrawals must be processed the Thursday before the race.
Once you’ve signed up for a NYCRUNS membership (or if you’re already a member), you can follow these steps to withdraw your race:
- Sign in to your NYCRUNS account and view your NYCRUNS dashboard.
- Scroll down to NYCRUNS Membership and click on “Details & History.”
- Find the race from which you’d like to withdraw. Click “Withdraw” underneath the corresponding race.
- This will automatically use up one of your two any-reason withdrawals. If this is a medical withdrawal, follow the steps above. Then, take a moment to fill out our contact form and someone from The Team will follow up with you to receive your doctor’s note for your injury or illness. Upon review, we’ll add the withdrawal back to your account.
Race credit will be automatically added to your NYCRUNS account and is only usable for 50% or $40 (whichever is greater) of any given race’s cost. Race credit must be used within six (6) months and may be used for any race on sale at the time.